Tracy has helped us getting seller side to extend our mortgage commitment date which gave us more time to get our mortgage completed and closed. Tracy also helped us verify with each tenants about their security deposit before closing date. This has helped resolved some of the discrepancy before closing so that we do not need to bear the burden of clearing the problem. She also helped us prepare new lease for tenants after closing. She doesn't just disappear after getting her commissions. We appreciate her professionalism and unselfish services.