Tracy Chan was extremely patient with us as first time homebuyers and provided a wealth of knowledge about houses and construction, maintenance and costs. We would discuss at length about each house we visited and its pros and cons, and she pointed out specifics that we wouldn't have noticed ourselves affecting how we might feel about future resale. We could also use that information on the next houses we visited to evaluate them and to also rule out houses we wouldn't need to spend time visiting. Tracy helped make the stressful housebuying process much more comfortable to get through. She is also extremely friendly and trustworthy as a person.